CHAN, Hon S. <br/><br/>
After reform :  accommodating old values and assimilating new ones 

 - Richmond :  Wiley-Blackwell,  March 2008 
<br/><br/> Public administration is characterised by a multiplicity of incompatible values. In the 1990s, reformers avoided confronting the inevitable tradeoffs among these values by focusing almost exclusively on the cost-effective achievement of results. However, older values have a tendency to 'bite back' and new ones emerge. In the near term future, public administration will have to deal with at least three sets of values: 1) those that are non-mission based, and consequently not directly related to achieving results; 2) those that go unprotected when government work is outsourced to private entities; and 3) those associated with globalisation.