Public management and governance / 
editado por Tony Bovaird e Elke Löffler. -- 
 - 2. ed. 
 - London :  Routledge,  2009. 
 - 374 p. 
<br/><br/> Part I. From public management to governance  1. Understanding public management and governance - Tony Bovaird and Elke Löffler  2. The changing context of public policy - Tony Bovaird and Elke Löffler  3. The size and scope of the public sector - Peter M. Jackson  4. Public managemen reforms across OECD countries - Jürgen Blum and Nick Manning  Part II. Public management  5. Strategic management in public sector organizations - Tony Bovaird  6. Marketing in public sector organization - Tony Bovaird  7. Contracting for public services - Andrew Erridge  8. Financial management in public sector organizations - James L. Chan and Xuyun Xiao  9. Human resource management in the public sector - Sylvia Horton  10. Managing ICTs in public sector organizations - Christine Bellamy  11. Performance measurement and management in public sector organizations - Geert Bouckaert and Wouter Van Dooren  12. Quality management in public sector organizations - Tony Bovaird and Elke Löffler  13. Process management in public sector organizations - Kuno Schedler and Utz Helmuth  14. Scrunity, inspection and audit in the public sector - John Clarke  Part III. Governance as an emerging tredn in the public sector  15. Public governance in a network society - Elke Löffler  16. Partnership working in the public domain - Tony Bovaird and John Tizard  17. Decentralized management: agencies and 'arm's-length' bodies - Christopher Pollitt  18. Public leadership - Mike Broussine  19. Engaging with citizens and other stakeholders - Steve Martin  20. Changing equalities: politics, policies adn practice - Janet Newman and Rachel Ashworth  21. Ethics and standards of conduct - Howard Davis  22. Evidence-based policy and policy - Annette Boaz and Sandra Nutley 
<br/><br/><label>ISBN: </label>9780415430432 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Governança<br/> Políticas Públicas<br/> Setor Público<br/>Gestão de Pessoas <br/>Liderança<br/>Ética<br/>Reforma Administrativa<br/>Cidadania<br/>Gestão Financeira<br/>Gestão de Processo<br/>Descentralização Administrativa