How managers motivate : the imperatives of supervision
- 2 ed
- New York : McGraw-Hill, 1978
- 450 p.
1. The systems approach to supervision 2. Motivating people: how to match human needs to job demands 3. Selection, orientation, and training 4. Adapting to job requirements 5. Groups and the invible organization 6. Administering positive discipline 7. Controls, incentives, and appraisals 8. The communications problem: being undestood 9. The communications problem: listening to and understanding others 10. Leadership: how the supervisor motivates subordinates 11. Followership: teh supervisor faces the boss 12. Lateral relations and external demands 13. The supervisor and the union 14. Adjusting to change: process and problems