The handbook of conflict resolution :  theory and practice 

 - 2. ed 
 - San Francisco :  Jossey-Bass,  2006 
 - 940 p. 
<br/><br/> PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES.  - 1: Cooperation and Competition - Morton Deutsch  - 2: Justice and Conflict - Morton Deutsch  - 3: Constructive Controversy: The Value of Intellectual Opposition - David W. Johnson, Roger T. Johnson, Dean Tjosvold  - 4: Trust, Trust Development, and Trust Repair - Roy J. Lewicki  - 5: Power and Conflict - Peter T. Coleman  - 6: Communication and Conflict - Robert M. Krauss, Ezequiel Morsella  - *7: Language, Peace, and Conflict Resolution - Francisco Gomes de Matos  - 8: Intergroup Conflict - Ronald J. Fisher  - 9: The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution - Eben A. Weitzman, Patricia Flynn Weitzman  - *10: Gender Conflict and the Family - Janice M. Steil, Liora Hoffman  PART TWO: INTRAPSYCHIC PROCESSES.  - 11: Judgmental Biases in Conflict Resolution and How to Overcome Them - Leigh Thompson, Janice Nadler, Robert B. Lount, Jr.  - *12: Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions - Evelin G. Lindner  - 13: Self-Regulation in the Service of Conflict Resolution - Walter Mischel, Aaron L. DeSmet, Ethan Kross  PART THREE: PERSONAL DIFFERENCES.  - *14: Implicit Theories and Conflict Resolution - Carol S. Dweck, Joyce Ehrlinger  - 15: Personality and Conflict - Sandra V. Sandy, Susan K. Boardman, Morton Deutsch  - 16: The Development of Conflict Resolution Skills: Preschool to Adulthood - Sandra V. Sandy  PART FOUR: CREATIVITY AND CHANGE.  - 17: Creativity and Conflict Resolution: The Role of Point of View - Howard E. Gruber  - 18: Some Guidelines for Developing a Creative Approach to Conflict - Peter T. Coleman, Morton Deutsch  - *19: Creativity in the Outcomes of Conflict - Peter J. Carnevale  - 20: Change and Conflict: Motivation, Resistance and Commitment - Eric C. Marcus  - 21: Changing Minds: Persuasion in Negotiation and Conflict Resolution - Alison Ledgerwood, Shelly Chaiken, Deborah H. Gruenfeld, Charles M. Judd  - 22: Learning Through Reflection - Victoria J. Marsick, Alfonso Sauquet, Lyle Yorks  PART FIVE: DIFFICULT CONFLICTS.  - 23: Aggression and Violence - Susan Opotow  - 24: Intractable Conflict - Peter T. Coleman  - *25: Moral Conflict and Engaging Alternative Perspectives - Beth Fisher-Yoshida, Ilene Wasserman  - *26: Matters of Faith: Religion, Conflict, and Conflict Resolution - Bridget Moix  - *27: Conflict Resolution and Human Rights - Andrea Bartoli, Yannis Psimopoulos  PART SIX: CULTURE AND CONFLICT.  - 28: Culture and Conflict - Paul R. Kimmel  - *29: Multicultural Conflict Resolution - Paul Pederson  - 30: Cooperative and Competitive Conflict in China - Dean Tjosvold, Kwok Leung, David W. Johnson  PART SEVEN: MODELS OF PRACTICE.  - 31: Teaching Conflict Resolution Skills in a Workshop - Ellen Raider, Susan Coleman, Janet Gerson  - 32: Mediation Revisited - Kenneth Kressel  - 33: Managing Conflict Through Large-Group Methods - Barbara Benedict Bunker  - *34: Conflict in Organizations - W. Warner Burke  - *35: Eight Suggestions from the Small-Group Conflict Trenches - Kenneth Sole  PART EIGHT: LOOKING TO THE FUTURE.  - 36: A Framework for Thinking About Research on Conflict Resolution Initiatives - Morton Deutsch, Jennifer S. Goldman  - *37: Some Research Frontiers in the Study of Conflict and Its Resolution - Dean G. Pruitt  - Concluding Overview - Peter T. Coleman, Eric C. Marcus 
<br/><br/><label>ISBN: </label>9780787980580 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Conflito<br/>Manual<br/>Comunicação<br/> Tomada de Decisão <br/>Aspecto Social<br/>Gênero<br/>Criatividade<br/>Direitos Humanos<br/>Organização