Performance management in government : performance measurement and results-oriented management - Paris : OECD, 1994 - 92 p. - Public Management. Occasional Papers ; 3 .

Part One - Performance measurement I - Performance measurement: a crucial element in the modernisation of the public sector II - Designing performance measurement systems III - Functional performance measurement Part Two - Towards results-oriented management I - Autonomy: the result of a sharing of powers and responsabilities II - The contractual approach III - Control: an instrument for promoting full accountability IV - conclusions and future directions

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Administração por Objetivos
Empresa Pública
Setor Público
Gestão de Pessoas
Eficácia
Eficiência
Produtividade
Motivação
Reforma Administrativa
Administração Estratégica
Controle de Gestão