Performance measurement in government :  issues and illustrations 

 - Paris :  OECD,  1994 
 - 91 p. 
 - Public Management. Occasional Papers ;  5 .
<br/><br/> Chapter on  International benchmarking as a tool to improve public sector performance: a critical overview  by Cristopher Pollitt, Martin Cave and Richard Joss  Chapter two  Measurinhg performance in policy advice: a New Zealand perspective  by D. K. Hunn  Chapter three  Performance measurement in taxation: the revenue Canada experience  by W. V. Baker  Chapter four  The performance management and budget system of the city of Sunnyvale, California  by John Mercer  Chapter five  Performance measurement in telecoms  by David Shand, Morten Arnberg, Alvaro Veloso and Tim Irwin 
<br/><br/><label>ISBN: </label>9264143025 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Engenharia Reversa<br/>Sistema Orçamentário<br/>Administração Federal<br/> Setor Público<br/> Política Econômica<br/>Rendimento<br/>Avaliação de Desempenho<br/>Empresa Pública<br/>Efetividade<br/>Estudo de Caso<br/>Telecomunicações<br/>Administração Municipal<br/>Nova Zelândia<br/>Canadá<br/>Estados Unidos