In search of results : performance management practices
- Paris : OECD, 1997
- 133 p.
- Public Management Service .
Chapter 1: overview and synthesis Performance governance as public sector reform The major elements of performance management Objectives Institutional re-arrangements: frameworks for performance governance Approaches to implement performance management innovations Performance information systems Results-oriented management techniques Types of performance management Elements of evaluation and lessons for the future Chapter 2: Australia Chapter 3: Canada Chapter 4: Denmark Chapter 5: Finland Chapter 6: France Chapter 7: Netherlands Chapter 8: New Zealand Chapter 9: Sweden Chapter 10: United Kingdom Chapter 11: United States Annesx: key performance management issues
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Setor Público Reforma Administrativa Mudança Administrativa Ciência da Informação Qualidade Serviço Público Gestão da Informação Administração por Objetivos Governança Relatório Austrália Canada Dinamarca Estados Unidos Finlandia França Holanda Inglaterra Nova Zelandia Suécia Inovação