Carroll, Barbara Wake <br/><br/>
Service in the field :  the world of front-line public servants / 
por Barbara Wake Carroll e David Siegel. -- 
 - Montreal, CA :  McGill-Queen's University ,  1999. 
 - 251 p. :  il. 
 - Canadian Public Administration Series .
<br/><br/> 1 - Who are these people and what do they do?  2 - The research described  3 - How we do things around here  4 - Service to the public  5 - The workplace environment  6 - Two solitudes or one big happy family? dealing with head office  7 - Administrative reform: how it plays in the field  8 - Bureaucrats are people too  9 - Where do we go from here? implications for implementation and management theory 
<br/><br/><label>ISBN: </label>0773517960 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servidores Públicos - Canadá<br/>Serviço Público - Canadá<br/>Agente Público<br/>Reforma Administrativa<br/>Comunicação Pública