BERMAN,Evan M. <br/><br/>
Human resource management in public service :  paradoxes, processes, and problems 

 - Thousand Oaks :  Sage,  2001 
 - 385 p. 
<br/><br/> Part I: Context and challenges  The public service heritage: context, continuity, and change  A day in the life of Maria Hernandez  A dynamic environment and key principles  Historical and institutional context  Reinventing government and implications for HR  Values, ethics, and management  Summary and conclusion  Legal rights and responsibilities: doing the right thing right  Privacy issues  Job rights and liabilities  Discrimination  Part II: Process and skills: from start to finish  Recruitment: from passive posting to head-hunting  Factors in recruitment  Recruitment steps  Planning and approval  Position announcements  Recruitment strategies  Selection: from civil service commissions to decentralized decision making  The bases and origin of selection  The hiring process  Position management: judicious plan or jigsaw puzzle??  Three types of personnel strategies  The origins of position classification and management  Piecemeal personnel patterns versus position classification systems  Job analysis and evaluation  Compensation: vital, visible, and vicious  Determination  Family-friendly policies: fashionable, flexible, and fickle  Workforce and workplace trends  Family/work programs  Health and wellness programs  Flexible work arrangements  Implementation, assessment, and evaluation  Training and development: creating learning organizations  The training function  Principles of learning  Training strategies  Including advanced forms of learning  Assessment and evaluation  Appraisal"a process in search of a technique  Evolution  Common types of appraisal  Raters  Rating errors  Improving the process  Part III: Designing the future  Unions and the government: protectors, partners, and punishers  Differing views of unions  Paradoxes and contradictions  Trends and variations  Hostility versus harmony  Quality and productivity in the 21st century: continuous improvement  Organizational cultures: shaping expectations and rewards  Organizational improvement strategies: the HRM connection  Improving the HRM function  Conclusion: the future as opportunity, not destiny  New technologies and human competencies  Taking individual responsibility for paradoxes - Envoi 
<br/><br/><label>ISBN: </label>0761917535 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Pessoas<br/> Setor Público<br/>Seleção Pessoal<br/> Avaliação<br/>Capacitação<br/>Aprendizagem Organizacional<br/>Comportamento Organizacional