Shafritz, Jay M. <br/><br/>
Personnel management in government :  politics and process / 
por Jay M. Shafritz... [et al.]. -- 
 - 5. ed. 
 - Nova York, EUA :  Marcel Dekker, Inc,  2001. 
 - 587 p. 
 - Public Administration and Public Policy ;  92 .
<br/><br/> I - The history and environment of public personnel management  1 - The first century of civil service reform  2 - Civil service reform in postreform era (1979 to 2000)  II - The processes of human resources management  3 - The legal framework of public personnel management  4 - Human resource planning  5 - Classification and compensation  6 - Recruitment and selection  7 - Performance appraisal  8 - Training and development  9 - quality management and reengineering  III - Equal opportunity and diversity in government  10 - Equal employment opportunity and affirmative action  11 - Diversity in the workforce  IV - Unions and employee relations in government  12 - Labor-management relations  13 - Employee relations 
<br/><br/><label>ISBN: </label>0824705041 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Pessoal<br/>Primeiro Setor <br/>Setor Público<br/>Inovação