Managing public programs : balancing politics, administration, and public needs /
por Robert E. Cleary e Nicholas L. Henry. --
- Califórnia, EUA : Jossey-Bass Publishers, 1989.
- 281 p.
- The Jossey-Bass Public Administration .
Introduction: The realities of public program management - Nicholas Henry, Robert E. Cleary Part one: The politics and complexities of meeting public needs How politics affects public programs - H. George Frederickson The evolving federal role in program administration - David B. Walker Part two: The effective public program manager The professionalization of program management - Robert E. Cleary Dealing with ethical issues and value conflicts - Ralph Clark Chandler Qualities of successful program managers - N. Joseph Cayer Part three: Tools and strategies for managing public programs Financing public programs under fiscal constraint - Frank Sackton What every public manager should know about computing - Alana Northrop, Kenneth L. Kraemer, John Leslie King Making the most of strategic planning and management - Jerry L. McCaffery Maintaining quality and accountability in a period of privatization - John Rehfuss Evaluating program results and success - Sharon L. Caudle Conclusion: strategies for managing public programs effectively - Robert E. Cleary, Nicholas Henry
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Administração Pública Gestão de Qualidade Setor Público Políticas Públicas Planejamento Estratégico Gestão de Conflitos