Creating high-performance government organizations : A practical guide for public managers - San Francisco : Jossey-Bass , 1998 - 191 p. - The Jossey-Bass nonprofit and public management .

Introduction - Welcome to the new world of government Part One - Meeting the challenges of improving government performance 1 - Understanding high-performance organizations 2 - Challenges and opportunities 3 - Mastering the politics of change Part Two - Key steps in planning for high performance 4 - Preparing the way for change 5 - Crafting your vision, mission, and values 6 - Conducting useful organizational assessment 7 - Designing a result-driven plan for change Part Three - Strengthening central management systems to support high performance 8 - An introduction to high-performance 9 - High-performance budgeting systems 10 - High-performance human resource systems 11 - High-performance procurement systems

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