Recent advances in performance management : the Nordic case
- 2002
This article presents the findings of an empirical study of 209 firms in the Nordic countries. The purpose of the article is to discuss recent advances in performance management, both for the Nordic Region as a whole and in individual countries. The findings show that the performance management systems of the Nordic fdirms under study are used both diagnostically and interactively. The two principal applications are in decision support at the top management and the operating levels. Furthermore, in the design of the performance management systems, both financial and nonfinancial measures are quite significant. These tendencies are particularly noticeable at the Danish, Finnish, and Swedish companies. At the Norwegian companies, on the other hand, the design and uses of performance management are somewhat more traditional
Diagnóstico Uso Interativo Scandinavian Management Gestão de Desempenho