KIEL, L. Douglas <br/><br/>
Managing chaos and complexity in government :  a new paradigm for managing change, innovation, and organizational renewal 

 - San Francisco :  Jossey-Bass ,  1994 
 - 246 p. 
 - The Jossey-Bass Public Administration Series .
<br/><br/> 1 - A new paradigm for the public management  2 - Chaos and the dynamics of change  3 - Managing risk and uncertainty: the limits of incremental change  4 - Gathering data on workplace change and variation  5 - Uncovering the deep structure in public organizations  6 - Beyond management control: learning, continuous improvement and quality  7 - using disorder to promote change and innovation  8 - Leading the self-organizing agency  9 - Key lessons for public managers on organizational renewal 
<br/><br/><label>ISBN: </label>0787900230 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Crise<br/>Risco<br/>Agente de Mudança<br/>Capacitação Profissional<br/>Inovação<br/>Gestão de Risco<br/>Caos