Kiel, L. Douglas <br/><br/>
Managing chaos and complexity in government :  a new paradigm for managing change, innovation, and organizational renewal / 
por L. Douglas Kiel. -- 
 - San Francisco :  Jossey-Bass ,  1994. 
 - 246 p. 
 - The Jossey-Bass Public Administration Series .
<br/><br/> 1.  A new paradigm for the public management  2. Chaos and the dynamics of change  3. Managing risk and uncertainty: the limits of incremental change  4. Gathering data on workplace change and variation  5. Uncovering the deep structure in public organizations  6. Beyond management control: learning, continuous improvement and quality  7. using disorder to promote change and innovation  8. Leading the self-organizing agency  9. Key lessons for public managers on organizational renewal 
<br/><br/><label>ISBN: </label>0787900230 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Modernização Administração<br/> Governança<br/>Gestão de Risco<br/>Capacitação Profissional <br/>Inovação<br/>Gestão Organizacional