GUFFEY, Cynthia J <br/><br/>
Positive reinforcement at the United States Internal Revenue Service 

 -  2001 
<br/><br/> Disciplinning staff is a task that makes even the most effective managers fell uncomfortable. In all but the most severe cases, a caregul balance must be  struck between punishiment and improving employee performance. The IRS disciplinary procedures show that it is possible to use the best elements of different approaches and get everyone involved - management, employees and unions 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Discipline Models<br/>Discipline Effectiveness<br/>USA<br/>Internal Revenue Service<br/>Government Agency