The case study incorporates semi-structured interviews with BT managers, CWU representatives, academics responsible for designing and delivering the course and a round-table discussion with BT employees currently taking the degree course. By pulling these views and experiences together, the article is able to assess the program of formal workplace learning and identify issues, strengths and weaknesses that should be of interest to those human resource management specialists, managers, trade union representatives and policians interested in the future of workplace learning
Capacitação Profissional Industria da Telecomunicação Ensino Superior Sindicato Parceria BT