<![CDATA[Enap Search for 'an:12074 and su-to:Satisfação do Cliente and itype:G']]>

<![CDATA[Enap Search for 'an:12074 and su-to:Satisfação do Cliente and itype:G']]> https://acervo.enap.gov.br/cgi-bin/koha/opac-search.pl?q=ccl=an:12074 and su-to:Satisfação do Cliente and itype:G&format=rss2 12 0 50 Measuring customer satisfaction : ISBN 087389362X https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=334 By HAYES, Bob E. Milwaukee : ASQ Quality , 1997 . 278 p. 087389362X

Place Hold on Measuring customer satisfaction :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=334 Atendimento novo, vida nova ISBN https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=2036 Brasília : SAF, 1990 . 237 p.

Place Hold on Atendimento novo, vida nova

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=2036 Pesquisa de satisfação dos clientes externos do MARE : ISBN https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=2159 Brasilia : MARE, 1998 . 133 p.

Place Hold on Pesquisa de satisfação dos clientes externos do MARE :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=2159 Manual para la señalizacion de oficinas y creacion de unidades de atencion al publico : ISBN https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=3098 Montevideo : PRONADE, 1996 . 34 p.

Place Hold on Manual para la señalizacion de oficinas y creacion de unidades de atencion al publico :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=3098 Guía para la implantación de cartas de servicios ISBN 8487366767 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=6566 Madrid : Ministerio de Administraciones Públicas, 2000 . 69 p. 8487366767

Place Hold on Guía para la implantación de cartas de servicios

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=6566 Pesquisas de satisfação dos usuários dos serviços públicos : ISBN https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=9953 Brasilia : ENAP, 2002 . 94 p. , Acompanha CD-ROM

Place Hold on Pesquisas de satisfação dos usuários dos serviços públicos :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=9953 Estratégias de orientação para o usuário-cidadão ISBN https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=12221 Brasilia : ENAP, 2001 . 50 p.

Place Hold on Estratégias de orientação para o usuário-cidadão

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=12221 Good practices in citizen-centred service ISBN 0662276868 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=25057 By BLYTHE, D. Marie. Ottawa : Canadian Centre for Management Development, 1999 . 176 p. 0662276868

Place Hold on Good practices in citizen-centred service

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=25057 Client satisfaction surveying: Common measurements tool ISBN 0662274733 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=25058 By SCHMIDT, Faye . Ottawa : Canadian Centre for Management Development, 1998 . 50 p. 0662274733

Place Hold on Client satisfaction surveying: Common measurements tool

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=25058 Citizen, customer, partner : ISBN 9780765627216 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=45365 By Thomas, John Clayton. Armonk : M. E. Sharpe, 2012 . 242 p. 9780765627216

Place Hold on Citizen, customer, partner :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=45365 O gerente um a um ISBN 8535206329 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=46039 By PEPPERS, Don. Rio de Janeiro : Campus, 2000 . 254 p. 8535206329

Place Hold on O gerente um a um

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=46039 The lean product playbook : ISBN 9781118960875 https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=52410 By Olsen, Dan,. New Jersey: Wiley, 2015 . xxii, 309 p. 9781118960875

Place Hold on The lean product playbook :

]]> https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=52410