Enap Search for 'ti,phr:Total Quality Management'

Total Quality Management & Business Excellence

Philadelphia Routledge , Procedência - Estrangeiro | Fornecedor 2004 - Zaad - Falta v. 15 | Fornecedor 2005 - Alfa Periódicos | Fornecedor 2010 - 2 irmãos

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Quality government :

By Koehler, Jerry W. . Delray Beach, Florida : St. Lucie, 1996 . 281 p.

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JURAN'S quality handbook

New York : McGraw-Hill, 1999 007034003X

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Handbook of human resource management in government

San Francisco : Jossey-Bass, 1998 . 705 p. 0787940992

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Performance appraisal in the public sector :

By DALEY, Dennis M. Westport : Quorum, 1992 . 167 p. 0899307019

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The civil service of Malaysia :

Kuala Lumpur : MAMPU/PNMB, 1998 . 229 p. : 9839827073

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Quality is personal :

By ROBERTS, Harry V. New York : Free Press, 1993 . 169 p.

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Total quality management in human service organizations

By MARTIN, Lawrence L. Newbury Park : SAGE, 1993 . 109 p.

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The new effective public manager :

By Cohen, Steven. Califórnia, EUA : Jossey-Bass, 1995 . 280 p. 0787900877

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Total quality management in the public sector :

By Morgan, Colin. Philadelphia : Open University Press, 1994 . 212 p.

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Total quality management in government :

By Cohen, Steven. San Francisco : Jossey-Bass Publishers, 1993 . 228 p.

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Managing value for money in the public sector /

By Bates, Jonathan G.. London : Chapman & Hall, 1993 . 251 p. : 0412463601

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Improving government performance :

By Dilulio Jr., John J.. Washington : The Brookings Institution, 1993 . 89 p. 0815718551

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Handbook of local government administration

New York : Marcel Dekker, 1997 . 556 p.

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Public productivity handbook

New York : Marcel Dekker, 1992 . 705 p.

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Politics and the state as employer

By FAIRBROTHER, Peter. Londres : Mansell, 1994 . 211 p.

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Redesigning a square peg :

By ALDAKHILALLAH, Khalid A.. Oxfordshire : Routledge, 2002

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The relationship between total quality management and project performance in building planning phase :

By HOW-MING Shieh. Oxfordshire : Routledge, 2002

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Cellular structure for total quality management in a globalized economy

By TAN, Lee Peng. Oxfordshire : Routledge, 2002

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Forging buyer-seller relationships for total quality management in international business :

By RUYTER, Ko de. Oxfordshire : Routledge, 2002

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Organizational behavior and public management /

By Vasu, Michael Lee. New York : Marcel Dekker, 1998 . 403 p. : 0824701356

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A review of empirical research on total quality management using scale developing methods :

By RAHMAN, Shams-Ur. Oxfordshire : Routledge, 2002

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Development of an integrated total quality management and performance measurement system for self-assessment :

By PUN, Kit-Fai. Oxfordshire : Routledge, 2002

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Multi-attribute decision model for assessing components of total quality management

By DALU, R. S.. Oxfordshire : Routledge, 2002

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Yin-yang :

By CUNHA, Miguel Pina e. Oxfordshire : Routledge, 2002

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Job standardization and service quality :

By AN-TIEN HSIEH. Oxfordshire : Routledge, 2002

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Total quality management and performance :

By BOYNE, George A. 2002

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Tools for innovators :

By Cohen, Steven. San Francisco : Jossey-Bass , 1998 . 213 p.

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Effective financial management in public and nonprofit agencies

By MCKINNEY, Jerome B. Westport : PRAEGER, 2004 . 593 p. , Inclui bibliografia 1567205801

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Total quality management, high-commitment human resource strategy and firm performance :

By BOU, J. Carlos. UK : Routledge, 2005

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Integration of work measurement and Total Quality Management

By SADIKOGLU, Esin. UK : Routledge, 2005

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A cooperation model for the third sector based on Total Quality Management

By FREDRIKSSON, Maria. UK : Routledge, 2005

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Total quality management :

By HODGETTS, Richard. Rio de Janeiro : FGV, 1994

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Employee attitudes toward total quality management in an epa regional office

By ZEITZ, Gerald. Thousand Oaks : SAGE, 1996

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Deming's total quality management movement and the Baskin Robbins problem :

By WHITE, Orion E.. Thousand Oaks : SAGE, 1995

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Deming's total quality management movement and the Baskin Robbins problem :

By WHITE, Orion F.. Thousand Oaks : SAGE, 1995

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The rhetoric and reality of total quality management

By ZBARACKI, Mark J. Ithaca : Johnson Graduate School of Management, 1998

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Total quality management :

By HACKMAN, J. Richard. Ithaca, NY : Cornell - Johnson Graduate School of Management, 1995

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A study of the business value of total quality management

By CHUNG, Yi-Chan. Oxfordshire, UK : Taylor & Francis, 2008

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Total Quality Management :

By SALMADOR, M. Paz. Oxfordshire, UK : Taylor & Francis, 2008

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Total Quality Management and employees' involvement :

By WELIKALA, Dilrukshi. Oxfordshire, UK : Taylor & Francis, 2008

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Total quality management :

By CONNOR, Patrick E. malden, MA : Blackwell Publishers, 1997

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The influence of total quality management practices on the transformation of how organisations works

By HUR, Mann Hyung. Oxfordshire : Routledge, 2009

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Employees' perspective on the effectiveness of ISO 9000 certification :

By KUO, Tsuang. Oxfordshire : Routledge, 2009

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Creating social change in a municipality using a total quality management approach

By BERGVALL-KAREBORN, Birgitta. Oxfordshire : Routledge, 2009

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Improving emergency management :

By COMFORT, Louise K.. New York : Marcel Dekker, 1996

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Total quality management :

By EASTMAN, Creswell J.. New York : Marcel Dekker, 1996

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Total quality management teams in the office of administrative services, US department of the interior :

By KECK, Mary Ellen. New York : Marcel Dekker, 1996

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Creating a new organizational culture :

By KIM, Pan S.. New York : Marcel Dekker, 1995

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Knowledge as a facilitator for enhancing innovation performance through total quality management

By HUNG, Richard Yu-Yuan. Oxfordshire : Routledge, 2010

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