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1.
Responsive government : service quality initiatives

by Symposium on Service Quality Iniatives Paris 07-08 nov. 1994 | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD/PUMA, 1996Title translated: L'Administration a L'Écoute du Public; initiatives relatives à la qualité du service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S98912r] (1).

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2.
Trends in public sector pay in OECD countries

by Organisation for Economic Co-operation and Development (OECD).

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Paris : OECD, 1997Other title: Évolution des rémunérations du secteur public dans les pays de l' OCDE.Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 331.21 T7942] (1).

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3.
Integrating people management into public service reform

by Maguire, Maria | LIDBURY, Christine.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1996Title translated: Gestion du capital humain et réforme de la fonction publique.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.16M2131i] (2).

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4.
In search of results : performance management practices

by Helgason, Sigurdur | Shand, David | Leconte, Hélène | Jacqmin, Claude | Bouckaert, Geert.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.3125 H4749s] (2). On order (1).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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