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Managing administrative reform : a case study of Portugal (1976-1994)

By: Organisation for Economic Co-operation and Development (OECD).
Material type: materialTypeLabelBookSeries: Public Management. Occasional Papers ; v. 2, n. 2.Publisher: Paris : OECD, 1995Description: 156 p. : il.Subject(s): Reforma Administrativa | Cidadania | Agente de Mudança | Inovação | Administração Estratégica | Gestão de Pessoas | Estudo de Caso | Portugal | Modernização Administrativa
Contents:
Part I: an innovative strategy Chapter 1 - The reform process and the evolving strategy Chapter 2 - Citizen focus: a new approach Chapter 3 - Conclusions Part II: what Portugal has done Chapter 4 - Introducing change Chapter 5 - Citizen orientation Chapter 6 - Financial management Chapter 7 - Information technology Chapter 8 - Human resources Chapter 9 - Training and development Chapter 10 - Decentralisation and deconcentration Part III: general background Chapter 11 - Historical background Chapter 12 - Political and administrative structures Chapter 13 - Central management bodies Chapter 14 - Public employment Chapter 15 - Political concerns and priorities Chapter 16 - Code of administrative procedure Chapter 17 - Public service quality charter Chapter 18 - Renewing the public administration: a challenge, a commitment Chapter 19 - Facts and figures
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Item type Current location Collection Call number Copy number Status Date due Barcode
Livro Geral Biblioteca Graciliano Ramos
Livro Geral 322.4409469 M2666 (Browse shelf) Ex. 1 Available 10005844

Part I: an innovative strategy Chapter 1 - The reform process and the evolving strategy Chapter 2 - Citizen focus: a new approach Chapter 3 - Conclusions Part II: what Portugal has done Chapter 4 - Introducing change Chapter 5 - Citizen orientation Chapter 6 - Financial management Chapter 7 - Information technology Chapter 8 - Human resources Chapter 9 - Training and development Chapter 10 - Decentralisation and deconcentration Part III: general background Chapter 11 - Historical background Chapter 12 - Political and administrative structures Chapter 13 - Central management bodies Chapter 14 - Public employment Chapter 15 - Political concerns and priorities Chapter 16 - Code of administrative procedure Chapter 17 - Public service quality charter Chapter 18 - Renewing the public administration: a challenge, a commitment Chapter 19 - Facts and figures

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