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	21.	Work relationships in telephone call centres : understanding emotional exhaustion and employee withdrawal by DEERY, Stephen \| IVERSON, Roderick \| WALSH, Janet. Source: Journal of Management StudiesMaterial type: Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1). Add to cart (remove)
	22.	Innovation, identities and resistance : the social construction of an innovation network by HARRISON, Denis \| LABERGE, Murielle. Source: Journal of Management StudiesMaterial type: Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1). Add to cart (remove)
	23.	Business to business exchanges : a rich descriptive apparatus derived from macneil's and menger's analyses by BLOIS, Keith. Source: Journal of Management StudiesMaterial type: Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1). Add to cart (remove)
	24.	The emotional labour of barristers : an exploration of emotional labour by status professionals by HARRIS, Lloyd C. Source: Journal of Management StudiesMaterial type: Article; Literary form: Not fiction ; Audience: General; Publisher: 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1). Add to cart (remove)