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21.
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VallueMapping : linking AFIs to strategy and stakeholder value
by PILCHER, Terry | JACK, Andrew. Source: Total quality management & business excellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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22.
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Sustainability of benchmarking networks : a case-based analysis
by ADEBANJO, Dotun | MANN, Robin. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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23.
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Best practices in New Zealand organizations for rewarding and reconizing employee innovations and achievements
by CAMPBELL-ALLEN, Nicky | MANN, Robin | HOUSTON, Don. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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24.
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Neuro linguistic programming : a key to business excellence
by SINGH, Abhilasha | ABRAHAM, A. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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25.
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A structural model of the impact of quality management practices and purchasing-related information systems on purchasing performance : a TQM perspective
by HEMSWORTH, David | SÁNCHEZ-RODRIGUEZ, Cristóbal | BIDGOOD, Bruce. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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26.
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The impacts of leadership style and best practices on company performances : empirical evidence from business firms in Malaysia
by ALI, Khairul Anuar Mohd. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, January-February 2008Availability: No items available
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27.
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Improving the definition and quantification of quality costs
by YANG, Ching-Chow. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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28.
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Towards estimating cost of quality in supply chains
by SRIVASTAVA, Samir K. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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29.
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Does quality management foster or hinder innovation? : an empirical study of spanish companies
by MARTÍNEZ-COSTA, Micaela | MARTÍNEZ-LORENTE, Angel R. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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30.
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Systematic improvement in service quality through TRIZ methodology : an exploratory study
by SU, Chao-Tu | LIN, Chin-Sen | CHIANG, Tai-Lin. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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31.
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Business improvement strategy or useful tool? : analysis of the application of the 5S concept in Japan, the UK and the US
by KOBAYASHI, Kaoru | GAPP, Rod | FISHER, Ron. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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32.
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Effectiveness of QMS certification process
by GYANI, Girdhar J. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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33.
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Managing a community mental health agency : a theory of constraints based framework
by GUPTA, Mahesh | KLINE, Joseph. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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34.
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Hoshin kanri and hoshin process : a review and literature survey
by JOLAYEMI, Joel K. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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35.
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A performance evaluation model of CRM on non-profit organisations
by WU, Shwu-Ing | HUNG, Jr-Ming. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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36.
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The socio-technical approach to work organisation : an essential element in quality management systems
by PRIDA, Marcelo | GRIJALVO, Mercedes. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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37.
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The development and empirical validation of employee satisfaction index model
by HSU, Sheng-Hsu | WANG, Yu-Che. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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38.
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A study of the business value of total quality management
by CHUNG, Yi-Chan | TIEN, Shiaw-Wen | HSIEH, Chia-Hsiang | TSAI, Chih-Hung. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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39.
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Applying six-sigma methodology in constructing the quick response of a case reporting system
by CHEN, K.S | LIN, C.T | CHEN, S.C. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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40.
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Architecture of business excellence in the public and service sectors
by KANJI, Gopal K. Source: Total quality management & business excellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire, UK : Taylor & Francis, March-April 2008Availability: No items available
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