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301.
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An integrated implementation model of strategic planning, BSC and hoshin management
by YANG, Ching-Chow | YEH, Tsu-Ming. Source: Total Quality Management & Business ExcellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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302.
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Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
by SHAHIN, Arash | ZAIRI, Mohamed. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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303.
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An innovative method and tool for role-specific quality-training evaluation
by NANDA, Vic. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out 2009Availability: No items available
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304.
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The relationship among organisational learning, continuous improvement and performance improvement : an evolutionary perspective
by NI, Wenbin | SUN, Hongyi. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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305.
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Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
by GONZÁLEZ, Jose M. Hurtado | CÁMARA, Sebastian Bruque | GONZÁLEZ, Jose L. Galan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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306.
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Towards managing quality cost : a case study
by JAJU, S. B | MOHANTY, R. P | LAKHE, R. R. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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307.
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Assessing students' rating in higher education : a servquakl approach
by CHATTERJEE, Aditya | GHOSH, Chiranjib | BANDYOPADHYAY, Souvik. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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308.
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Why is quality improving continuously? An integrated perspecive of institutions theory and the resource-based view of the firm
by LAI, Kuei-Kuei | LIU, Tzu-Hsin | KAO, Fang-Chen. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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309.
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Is six sigma culture bound? A conceptual model and propositions for further inquiry
by PISANI, Michael J | HAYES, Randall | KUMAR, Anil | LEPISTO, Lawrence. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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310.
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A new method to identify the category of the quality attribute
by CHEN, Jih-Kuang | LEE, Yu-Cheng. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, set./out. 2009Availability: No items available
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311.
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An integration of balanced scorecards and data evelopment analysis for firm's benchmarking management
by CHIANG, Chwan-Yi | LIN, Binshan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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312.
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Testing a hierarchical and integrated model of quality in the service sector : functional, relational, and tangible dimensions
by SÁNCHEZ-HERNÁNDEZ, R. M | MARTÍNEZ-TUR, V | PEIRÓ, J. M | RAMOS, J. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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313.
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Using taguchi methods to improve the production process quality : a case study
by DURA, Codruta | ISAC, Claudia. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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314.
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A study of the validity of three majos business excellence models in the Asia pacific region
by JAYAMAHA, Nihal | GRIGG, Nigel | MANN, Robin. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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315.
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Effect of ISO/TS 16949 on six sigma : the empirical case of taiwanese automobile and related industries
by LIU, Chin-Hung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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316.
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Shipping operations quality assurance for fibreglass reinforced plastics manufacturers
by LEE, Jim | BEEKHARRY, Parvin | KOZMAN, Theodore A. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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317.
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Improvement of economic integration of design with process capability index
by HE, Zhen | ZHANG, Zhihong | LI, Bingguang | LIN, Binshan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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318.
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The quest for quality as guided evolution
by FREIESLEBEN, Johannes. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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319.
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Relative impacts from product quality, service quality, and experience quality on customer perceives value and intention to shop for the coffee shop market
by YU, Hueiju | FANG, Wenchang. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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320.
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Effects of national culture on process management and technological innovation
by LIN, Liang-Hung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, nov./dez. 2009Availability: No items available
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