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381. Why do employees resist change?

by STREBEL, Paul.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, May - June 1996Availability: No items available

382. Reaching and changing frontline employees

by LARKIN, Sandar | LARKIN, TJ.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, May - June 1996Availability: No items available

383. The ways chief executive officers lead

by WERLAUFER, Suzy | FARKAS, Charles M.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, May - June 1996Availability: No items available

384. Making local knowledge global

by CERNY, Keith.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, May - June 1996Availability: No items available

385. Discover your products' hidden potential

by MACMILLAN, Ian C | MCGRATH, Rita Gunter.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, May -June 1996Availability: No items available

386. Strategy as revolution

by HAMEL, Gary.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, July - August 1996Availability: No items available

387. Strategic renewal for business units

by WHITNEY, John O.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, July - August 1996Availability: No items available

388. Increasing returns and the new world of business

by ARTHUR, W. Brian.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, July - August 1996Availability: No items available

389. Manage marketing by the customer equity test

by BLATTBERG, Robert C | DEIGHTON, John.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, July - August 1996Availability: No items available

390. Making differences matter :

by ELY, Robin | THOMAS, David A.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, September - October 1996Availability: No items available

391. A strategic approach to managing product recalls

by QUELCH, John A | THOMAS, Robert J | SMITH, N. Craig.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, September - October 1996Availability: No items available

392. The new work of the nonprofit board

by HOLLAND, Thomas P | CHAIT, Richard P | TAYLOR, Barbara E.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, September - October 1996Availability: No items available

393. Values in tension :

by DONALDSON, Thomas.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, September - October 1996Availability: No items available

394. Exploiting the virtual value chain

by SVIOKLA, John J | RAYPORT, Jeffrey F.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

395. Why satisfied customers defect

by SASSER JR, W. Earl | JONES, Thomas O.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

396. Use joint ventures to ease the pain of restructuring

by WILLIAMSON, Peter J | NANDA, Ashish.

Source: Harvard University-Graduate School of Business AdministrationMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

397. Managing the crisis you tried to prevent

by AUGUSTINE, Norman R.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

398. The economics of trust

by OGILVY, James.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

399. Managing real estate to build value

by APGAR IV, Mahlon.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, November - December 1995Availability: No items available

400. Realize your customers' full profit potential

by SCHLESINGER, Leonard A | GRANT, Alan W.H.

Source: Harvard Business ReviewMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Boston : Harvard University-Graduate School of Business Administration, September - October 1995Availability: No items available

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