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441.
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Neighbourhood governance : contested rationales within a multi-level setting - a study of Manchester
by DUROSE, Catherine | LOWNDES, Vivien. Source: Local Government StudiesMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, June 2010Availability: No items available
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442.
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Parties, recruitment and modernisation : evidence from local election candidates
by RALLINGS, Colin | THRASHER, Michael | BORISYUK, Galina | SHEARS, Mary. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, June 2010Availability: No items available
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443.
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A slow and painful death? Political parties and local democracy in two northern towns
by WILKS-HEEG, Stuart. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, April 2010Availability: No items available
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444.
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Strengthening the councillor as a representative and scrutiniser : the effects of institutional change on councillors' role orientations in the Netherlands
by GROOT, Merel de | Denters, Bas | KLOK, Pieter-Jan. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, April 2010Availability: No items available
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445.
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Local party system nationalisation : does municipal size matter?
by KJAER, Ulrik | ELKLIT, Jorgen. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, June 2010Availability: No items available
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446.
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The audit commission's view of politics : a critical evaluation of the CPA process
by Leach, Steve. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, June 2010Availability: No items available
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447.
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Textile industry indicators for management
by MONTAVA, Ignacio | GARCÍA, Roberto | BONET, Angeles | DÍAZ, Pablo. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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448.
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Comparative study of TQM practices between japanese and non-japanese electrical and electronics companies in Malaysia : survey results
by AHMAD, Fauzi Bin | YUSOF, Sha'ri Mohd. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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449.
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Textile industry indicators for management
by MONTAVA, Ignacio | GARCÍA, Roberto | BONET, Angeles | DÍAZ, Pablo. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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450.
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Measuring the return of quality investments
by COELHO, Pedro S | VILARES, Manuel J. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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451.
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Business performance and customer relationship management : the effect of IT, organisational contingency and business process on Taiwanese manufacturers
by CHAO-HSIUNG, Lee | SHAIO, Huang Yan | BARNES, F. Barry | LI, Kao. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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452.
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The rhetoric and reality of 'process control' in organisational environments with a TQM orientation : the managers' view
by SOLTANI, Ebrahim | SINGH, Abhilasha | YING-YING, Liao | WEI-YUAN, Wang. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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453.
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The TQM extension : total customer relationship management
by CHUN-HSIEN, Su | TSAI, August | CHU-LING, Hsu. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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454.
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Rethinking perceived service quality : an alternative to hierarchical and multidimensional models
by GARCÍA, Jose Antonio Martínez | CARO, Laura Martínez. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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455.
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Corporate social responsibility in a global economy
by KANJI, Gopal K | CHOPRA, Parvesh K. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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456.
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Knowledge management practices in indian information technology companies
by SINGH, Abhilasha | SOLTANI, Ebrahim. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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457.
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Developing full-spectrum innovation capability for survival and success in the global economy
by DERVITSIOTIS, Kostas N. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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458.
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The power of TQM : analysis of its effects on profitability, productivity and customer satisfaction
by TANNINEN, Kati | PUUMALAINEN, Kaisu | SANDSTRÖM, Joana. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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459.
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Proposed relationship of TQM and organisational performance using structured equation modelling
by ZAKUAN, N. M | YOSUF, S. M | LAOSIRIHONGTHONG, T | SHARAROUN, A. M. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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460.
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Examining the relationships between internal service quality and its dimensions, and internal customer satisfaction
by MINJOON, Jun | SHAOHAN, Cai. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Jan./Feb. 2010Availability: No items available
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