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441.
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Benchmarking the efficacy of team decisions using a game theoretic approach
by CHONG, P. S | BENLI, Ö. S. Source: Total Quality Management & Business ExcellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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442.
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Planning and controlling business succession planning using quality function deployment
by IP, Barry. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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443.
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New product performance through multifunctional teamwork : an analysis of the development process towards quality excellence
by MINGUELA-RATA, Beatriz | ARIAS-ARANDA, Daniel. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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444.
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An international comparison of the perceptions about the revised ISO 9000 quality system standards
by WIELE, Ton van der | IWAARDEN, Jos van | BROWN, Alan | STEIMLE, Ulrich | ZINK, Klaus J. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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445.
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Alternative arguments and directions for studying performance measurement
by ELG, Mattias | KOLLBERG, Beata. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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446.
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The impact of e-service quality, customer satisfaction and loyalty on e-marketing : moderating effect of perceived value
by CHANG, Hsin Hsin | WANG, Yao-Hua | YANG, Wen-Ying. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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447.
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Getting to the heart of the debate : TQM and middle manager autonomy
by PSYCHOGIOS, Alexandros G | WILKINSON, Adrian | SZAMOSI, Leslie T. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mar./abr. 2009Availability: No items available
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448.
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Examining the development, delivery and measurement of service quality in the fitness industry : a case study
by MOXHAM, Claire | WISEMAN, Faye. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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449.
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Modeling of taguchi's signal-to-noise ratios for healthcare
by TANER, Mehmet Tolga | SEXEN, Bülent. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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450.
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Costs of quality and maintenance : improvement approaches
by WEINSTEIN, Larry | VOKURKA, Robert J | GRAMAN, Gregory A. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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451.
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Understanding the effectiveness of capability maturity model integration by examining the knowledge management os software development processes
by SHANG, Shari S. C | LIN, Shu-Fang. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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452.
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Students' perceptions of service quality in higher education
by NADIRI, Halil | KANDAMPULLY, Jay | HUSSAIN, Kashif. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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453.
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Enhancing enterprise information integration using six sigma
by CHAU, Ka-Yin | LIU, Songbai | IP, Wai-Hung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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454.
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A research on the measurement of quality costs in the Turkish food manufacturing industry
by OMURGONULSEN, Mine. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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455.
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Psychosocial system for work well-being : on measuring work stress by causal pathway
by KANJI, Gopal K | CHOPRA, Parvesh K. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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456.
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Building personalised relationship with customer via emails
by HUANG, Jen-Hung | SHYU, Stacy Huey-Pyng. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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457.
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Continuous improvement of performance measurement by TQM adopters
by KUMAR, Uma | KUMAR, Vinod | GROSBOIS, Danut de | CHOISNE, Franck. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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458.
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The service-profit chain : a review and extension
by YEE, Rachel W. Y | YEUNG, Andy C. L | CHENG, T. C. Edwin | LAI, Kee-Hung. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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459.
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The perceived impact of quality assurance systems on tomato supply chain performance
by ARAMYAN, Lusine H | MEUWISSEN, Miranda P. M | LANSINK, Alfons G. J. M. Oude | VORST, Jack G. A. J. van der | KOOTEN, Olaf van | LANS, Ivo A. van der. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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460.
|
Excellence profiles in spanish firms with quality management systems
by CRIADO, Fernando | CALVO-MORA, Arturo. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: UK : Routledge, mai./jun. 2009Availability: No items available
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