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501.
|
The wisdom of the coach : a review of managerial coaching in the six sigma context
by HAGEN, Marcia. Source: Total Quality Management & Business ExcellenceMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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502.
|
Corporate social responsability : implications for performance excellence
by FOOTE, Jessica | GAFFNEY, Nolan | EVANS, James R. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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503.
|
An evaluation of SERVQUAL and patient loyalty in an emerging country context
by LONIAL, Subhash | MENEZES, Dennis | TARIM, Mehves | TATOGLU, Ekrem | ZAIM, Selim. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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504.
|
Dispositions, organisational commitment and satisfaction : a longitudical study of MBA graduates
by YINGYAN, Wang | O'REILLY III, Charles A. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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505.
|
The effects of nationality of origin on satisfaction : an application for the public service of social housing
by MARZO-NAVARRO, M | PEDRAJA-IGLESIAS, M | RIVERA-TORRES, P. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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506.
|
Improving the weakest link : a TOC-based framework for small business
by GUPTA, Mahesh | CHAHAL, Hardeep | KAUR, Gurjeet | SHARMA, Ramji. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, July/Aug. 2010Availability: No items available
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507.
|
The dynamics of value generation and their dependence on an organisation's internal and external value system
by CONTI, Tito. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sep./Oct. 2010Availability: No items available
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508.
|
A framework for the assessment of an organisation's innovation excellence
by DERVITSIOTIS, Kostas N. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sep./Oct. 2010Availability: No items available
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509.
|
A comparative analysis of the ports of Incheon and Shanghai : the cognitive service quality of ports, customer satisfaction, and post-behaviour
by CHUL-HO, Cho | BYUNG-IL, Kim | JAE-HOON, Hyun. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sep./Oct. 2010Availability: No items available
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510.
|
Total quality management (TQM) strategy and organisational characteristics : evidence from a recent WTO member
by HOANGA, Dinh Thai | IGELB, Barbara | LAOSIRIHONGTHONG, Tritos. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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511.
|
Barriers and benefits of quality management in the construction industry : an empirical study
by HOONAKKERA, Peter | CARAYONAB, Pascale | LOUSHINE, Todd. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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512.
|
Emotional intelligence : a catalyst for inspirational leadership and management excellence
by CHOPRAA, Parvesh K | KANJI, Gopal K. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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513.
|
Proactive coaching for employee development and improved business results
by BOURGA, James | STOLTZFUSA, Wanda | MCMANUSB, Sharon | FRY, Peggy J. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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514.
|
Squaring customer demands, brand strength, and production requirements : a case example of an integrated product and branding strategy
by HERRMANN, Andreas | HENNEBERG, Stephan C | LANDWEHR, Jan. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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515.
|
Modelling the performance of CoP in knowledge management
by CHENG-LANG, Yang | SUZ-TSUNG, Wei. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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516.
|
Competitive benchmarking for fleet cost management
by GALLETTIA, Dena W | LEEA, Jim | KOZMAN, Theodore. Source: Total Quality Management & Business ExcellenceMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Routledge, Sept./Oct. 2010Availability: No items available
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517.
|
Privatising local public services : between industrial legacy and political ambition
by CARROZZA, Chiara. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Taylor & Frances, oct. 2010Availability: No items available
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518.
|
Contracting out : dutch municipalities reject the solution for the VAT distortion
by WASSENAAR, M. C | DIJKGRAAF, E | GRADUS, R. H. J. M. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Taylor & Francis, oct. 2010Availability: No items available
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519.
|
The politics of competitive tendering : political orientation and attitudes towards contracting out among finnish local politicians
by FREDRIKSSON, Sami | HYVÄRINEN, Olli | MATTILA, Mikko | WAS, Hanna. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Taylor & Francis, oct. 2010Availability: No items available
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520.
|
Local expenditure interaction in italian municipalities : do local council partnerships make a difference?
by ERMINI, Barbara | SANTOLINI, Raffaella. Source: Local Government StudiesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Oxfordshire : Taylor & Francis, oct. 2010Availability: No items available
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