Enap catalog › Results of search for 'Provider:Blackwell Publishers Inc,'

	1.	Managing quality by DALE, Barrie G. Edition: 3 edMaterial type: Book; Literary form: Not fiction ; Audience: General; Publisher: Malden, MA : Blackwell Publishers Inc, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16D1392m] (1). Place hold Add to cart (remove)
	2.	Know your customer : new approaches to understanding customer value and satisfaction by WOODRUFF, Robert B \| GARDIAL,Sarah Fisher. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Malden, MA : Blackwell Publishers Inc, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14W8938k] (1). Place hold Add to cart (remove)

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