Critical failure factors in information system projects
By: YEO, K.T.
Material type: ArticlePublisher: 2002Subject(s): Critical Failure Factors | Information System | Project PlanningInternational Journal of Project Management 20, 3, p. 241-246Abstract: The rate of information system project failure remains high in comparison with other high-tech projects. The objectives of this paper are firstly, to create a systemic framework that is broad enough to represent a wide range of possible factors that may impact systems performance; and secondly, to use the framework to delineate and assess the impact of different classes of influencing factors. The proposed framework is a triple-system(S) model comprising a set of three sub-systems of strategic project planning and delivery process, the organizational contexts and a formalized technology-enabled information system. A Singapore-based survey is conducted to determine which failure factors are perceived as the most influential based on the respondents experience in a major 'failed' project. The triple-S framework then delineates these influencing factors for analysis, which in turn generates further insights and focusesItem type | Current location | Collection | Call number | Status | Date due | Barcode |
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The rate of information system project failure remains high in comparison with other high-tech projects. The objectives of this paper are firstly, to create a systemic framework that is broad enough to represent a wide range of possible factors that may impact systems performance; and secondly, to use the framework to delineate and assess the impact of different classes of influencing factors. The proposed framework is a triple-system(S) model comprising a set of three sub-systems of strategic project planning and delivery process, the organizational contexts and a formalized technology-enabled information system. A Singapore-based survey is conducted to determine which failure factors are perceived as the most influential based on the respondents experience in a major 'failed' project. The triple-S framework then delineates these influencing factors for analysis, which in turn generates further insights and focuses
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