Today's buzzword : CRM
By: COHEN, Sheldom.
Contributor(s): MOORE, James.
Material type: ArticlePublisher: International City/County Management Association, 2000Public Management 82, 4, p. 10-13Abstract: CRM, or customer relationship managemente, can help local government managersItem type | Current location | Collection | Call number | Status | Date due | Barcode |
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Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
CRM, or customer relationship managemente, can help local government managers
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