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1.
Systemic design for improving team learning climate and capability : A case study

by YANG, Jen-shou | CHEN, Chin-yi.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, August 2005Availability: No items available

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2.
Improving service quality and organisation performance through human resource practices : a case study

by LI, Jui-Min | YANG, Jen-Shou | WU, Hsin-Hsi.

Source: Total quality management & business excellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire, UK : Taylor & Francis, September-October 2008Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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