Engaging frontline workers in times of organizational change
By: WOODWARD, Ann
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ArticlePublisher: Malden, MA : Blackwell Publishers, January / February 2009Public administration review : PAR 69, 1, p. 25-28Abstract: In "Beyond Cognition: Affective Leadership and Emotional Labor," Professors Newman, Guy, and Mastracci further the discussion of contemporary leadership by exploring leadership transitions in public agencies that serve vulnerable populations, such as the abused elder, the neglected child, or the court-involved teenager
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In "Beyond Cognition: Affective Leadership and Emotional Labor," Professors Newman, Guy, and Mastracci further the discussion of contemporary leadership by exploring leadership transitions in public agencies that serve vulnerable populations, such as the abused elder, the neglected child, or the court-involved teenager
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