Le virage technologique au ministère du revenu du Québec
By: PARÉ, P.-André
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Contributor(s): QUELLET, Roger | GUÉRIN, Ghislain.
Material type: 
ArticlePublisher: Paris : IIAP, janv./mars 1997Revue Française D'Administration Publique 81, p. 35-49Abstract: Since 1994 the Ministry for Revenue has been using new information technology as a key means for improving its productivity. In the course of dealings with its clients the ministry has started to exchange information by eletronic means, for example the eletronic transfer of declarations of an individual's income, the making of payments and the provision of state assistance by electronic methods. The priorities of the ministry are standardisation, security, use of intermediaries and transportation via a network which brings with it additional value. Difficulties have been encountered, the principle ones being the untested worth of electronic documentation, electronic signatures, the material limits of channels of communication and the lack of a cheap solution for businesses. The ministry's other main project is its move towards becoming a paper-free office. To this end a variety of services have been introduced: eletronic mail, management of computerised data, electronic libraries and specialised services for electronic communication.
Since 1994 the Ministry for Revenue has been using new information technology as a key means for improving its productivity. In the course of dealings with its clients the ministry has started to exchange information by eletronic means, for example the eletronic transfer of declarations of an individual's income, the making of payments and the provision of state assistance by electronic methods. The priorities of the ministry are standardisation, security, use of intermediaries and transportation via a network which brings with it additional value. Difficulties have been encountered, the principle ones being the untested worth of electronic documentation, electronic signatures, the material limits of channels of communication and the lack of a cheap solution for businesses. The ministry's other main project is its move towards becoming a paper-free office. To this end a variety of services have been introduced: eletronic mail, management of computerised data, electronic libraries and specialised services for electronic communication.
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