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1.
Development of an integrated total quality management and performance measurement system for self-assessment : a method

by PUN, Kit-Fai.

Source: Total Quality ManagementMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, September 2002Availability: Items available for reference: Biblioteca Graciliano Ramos (1).

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2.
Online assessment of new product development performance : an approach

by PUN, Kit Fai | CHIN, Kwai Sang.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, March 2005Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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