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1.
Federal offices of the inspector general : thriving on chaos?

by NEWCOMER, Kathryn; GROB, George.

Source: The American Review of Public AdministrationMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Thousand Oaks : Sage Publications, September 2004Availability: No items available

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2.
The new ISO 9001 and the problem of ceremonial conformity : How have audit methods evolved?

by BIAZZO, Stefano.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: UK : Routledge, May 2005Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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