Inclui bibliografia e índice.

PART 01 - SOCIAL INNOVATION AND DESIGN; 01 - Innovation, toward a new civilization; - Social innovation; - Distributed and resilient systems; - Multiple sustainable qualities; - An emerging civilization?; 2 - Design in a connected word; - Conventions and design; - Problem solving and sense making; - Diffuse and expert design;
- Design mode map; - Emerging design cultures; - Social innovation in design; - Design,a new description; 3- Design for social innovation; - What it is; - What it is not; - How it works; - A new design Knowledge; PART 02 - COLLABORATIVE PEOPLE; 4 - Collaborative Organizations; - New social forms; - Collaborating by choice; - Enabling ecosystems; 5 - Collaborative Encounters; - Dimensions of collaborative encounters; - Mapping collaborative encounters; - Collaborative encounters, in practice; PART 3 - MAKING THINGS HAPPEN; 6 - Making things visible and tangible; - Mapping and amplifying; - Creating stories; - Scenario building; 7 - Making things possible and probable; - Supportive environments; - Networked governance; - Places for experiments; 8 - Making things effective and meaningful; - problem solving; - Sense making; - Trust building; 9 - Making things replicable and connected; - Small, local, open, connected; - Replicating as scaling out; - Connecting as scaling up; 10 - Making things local and open; - Place making; - Places and resilience; - Planning by projects; - Cosmopolitan localism;