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161. Vers un modèle socio-économique de mesure du capital humain?

by CAPPELLETTI, Laurent.

Source: Revue Française de GestionMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Paris : Lavoisier, oct. 2010Availability: No items available

162. Preparing Jordanian university services to implement a quality self-assessment methodology

by TARÍ, Juan José | MADELEINE, Carolina.

Source: International Review of Administrative SciencesMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Sage, mar. 2011Availability: No items available

163. the Impact of customer relationship management through implementation of information systems

by KU, Edward C. S.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dec. 2010Availability: No items available

164. C-Kano model : a novel approach for discovering attractive quality elements

by CHEN, Long-Sheng | LIU, Cheng-Hsiang | HSU, Chun-Chin | LIN, Chin-Sen.

Source: Total Quality Management & Business Excellence Material type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, nov./dec. 2010Availability: No items available

165. Social and institutional challenges in species and ecosystem conservation : an appraisal of the U.S. Marine Mammal Commission

by WALLACE, Richard L | SEMMENS, Kathryn A.

Source: Policy SciencesMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Netherlands : Springer, sept. 2010Availability: No items available

166. From smart regulation to regulatory arrangements

by GOSSUM, Peter Van | ARTS, Bas | VERHEYEN, Kris.

Source: Policy SciencesMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Netherlands : Springer, sept. 2010Availability: No items available

167. A study on the relationship between the PDSA cycle of green purchasing and the performance of the SCOR model

by HWANG, Yeong-Dong | WEN, Yuan-Feng | CHEN, Mu-Chen.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec.2010Availability: No items available

168. An award journey for business excellence : the case study of a public sector unit

by MADAN, Pankaj.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available

169. Application of the total quality management approach in a Spanish retailer : the case of Mercadona

by CALLEJO MIGUEL, Blanco | BRONCANO SANTIAGO, Gutierrez.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available

170. An integrated framework based on the ECSI approach to link mold customers' satisfaction and product design.

by FERREIRA, Irene | CABRAL, José | SARAIVA, Pedro.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available

171. Governança de tecnologia da informação : um panorama da adoção de modelos de melhores práticas por empresas usuárias

by TAROUCO, Hiury Hakim | GRAEML, Alexandre Reis.

Source: RA - USP Revista de AdministraçãoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Fea - USP, jan./mar. 2011Online access: Acesso Availability: No items available

172. Atitude em relação a atributos ecológicos de produtos como base de segmentação de mercado consumidor

by MOTTA, Sérgio Luís Stirbolov | MATTAR, Fauze Najib.

Source: RA - USP Revista de AdministraçãoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : FEA - USP, jan./mar. 2011Online access: Acesso Availability: No items available

173. Alianças de companhias aéreas : vantagens permanentes?

by NETO, Pericles da Silva Pereira | MARUJO, Ernesto Cordeiro.

Source: RA - USP Revista de AdministraçãoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : FEA - USP, jan./mar. 2011Online access: Acesso Availability: No items available

174. Does interdependency affect firm and industry profitability? an empirical test

by LENOX, Michael J | ROCKART, Scott F | LEWIN, Arie Y.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Avenel : Wiley-Blackwell, feb. 2010Availability: No items available

175. Industry learning environments and the heterogeneity of firm performance

by BALASUBRAMANIAN, Natarajan | LIEBERMAN, Marvin B.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, apr. 2010Availability: No items available

176. Network patterns and competitive advantage before the emergence of a dominant design

by SOH, Pek-Hooi.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, apr. 2010Availability: No items available

177. Founding conditions and the survival of new firms

by GEROSKI, P. A | MATA, José | PORTUGAL, Pedro.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, may 2010Availability: No items available

178. Technological capability, strategic flexibility, and product innovation

by ZHOU, Kevin Zheng | WU, Fang.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, may 2010Availability: No items available

179. Complementary technologies, knowledge relatedness, and invention outcomes in high technology mergers and acquisitions

by MAKRI, Marianna | HITT, Michael A | LANE, Peter J.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, june 2010Availability: No items available

180. Leveraging internal and external experience : exploration, exploitation, and R&D project performance

by HOANG, Ha | ROTHAERMEL, Frank T.

Source: Strategic Management JournalMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: U.S.A : Wiley-Blackwell, july 2010Availability: No items available

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