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1.
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Alternative service delivery : sharing governance in Canada / editado por Robin Ford e David Zussman. --
by Ford, Robin [ed.] | Zussman, David [ed.]. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Toronto, Ontario : Institute of Public Administration of Canada, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.63 A4665a] (1).
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2.
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Report on occupational analysis of executive, managers and supervisors in the public service of Canada
by Canada. Public Service Commission. Staff Development Branch. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: [Quebec?] : Public Service Commission of Canada, 1983Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.30971 R42531] (1).
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3.
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Problemas de las areas metropolitanas
by Instituto de Estudios de Administracion Local - Madrid. Edition: 3. ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Madrid : Instituto de Estudios de Administracion Local, 1973Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.1670971 P9623] (1).
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4.
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User charging for government services : best practice guidelines and case studies
by Blondal, Jon | Feuillet-Allard, Jocelyne | Zinnemann, Judy. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1998Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 363 B654u] (1).
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5.
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Putting citizens first : portuguese experience in public management reform
by Alpoge, Atila | Dacier , Liz. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351.469 A457p] (2).
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6.
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Ethics in the public service : current issues and practice
by Washignton, Sally | ARMSTRONG, Elia. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.12W3171e] (1).
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7.
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In search of results : performance management practices
by Helgason, Sigurdur | Shand, David | Leconte, Hélène | Jacqmin, Claude | Bouckaert, Geert. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Paris : OECD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.3125 H4749s] (2). On order (1).
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8.
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Le système de gestion des depenses du gouvernement du Canada
by CANADA. Ministre des Approvisionnements et Services. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: [s.l.] : Conseil du Trésor, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.01C21213s] (1).
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9.
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Strategic choices in reforming public service employment : an international handbook
by | . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: New York : Palgrave, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.03S8981s] (1).
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10.
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Public consultation guide : changing the relationship between government and canadians / por Peter Sterne e Sandra Zagon. --
by Sterne, Peter | Zagon, Sandra. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Ottawa, CA : Canadian Centre for Management Development, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 323.0420971 S8397p] (1).
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11.
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Making policy : a guide to the federal government's policy process / por Glen Milne. --
by Milne, Glen. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Ottawa : Canadian Cataloguing in publication data, 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 320.60971 M6591m] (1).
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12.
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Innovations and good practices in single-window service / por Stephen Bent, Kenneth Kernaghan e D. Brian Marson. --
by Bent, Stephen | Kernaghan, Kenneth | Marson, D. Brian. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24B475i] (1).
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13.
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Citizens first
by Canadian Centre for Management Development. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Ottawa : Canadian Centre for Management Development; Citizen-Centred Service Network, 1998Other title: Les citoyens d'abord.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.3570971 C5812] (1).
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14.
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The road to gender equality : progress and challenges
by Bourgon, Jocelyne. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Montreal : Canadian Centre for Management Development, 1996Title translated: La Voie de l'Égalité entre les Sexes: progrès réalisés et défis à venir.Availability: No items available On order (1).
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15.
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Aprendizagem ao alcance de todos : a experiência do governo canadense em educação por meio eletrônico
by Stoyko, Peter | FUCHS, Annette. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2005Online access: Acesso ao PDF Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.001ENAP 29] (3). On order (1).
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16.
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Learning @large : An e-learning guide for managers
by Stoyko, Peter | FUCHS, Annette. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development/Centre Canadien de Gestion, 2003Title translated: L'Apprentissage @ la potée de tous; un guide d'apprentissage en ligne pour gestionnaires.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 12S893le] (3).
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17.
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The learning journey : A guide to achieving excellence
by Stoyko, Peter. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development/Centre Canadien de Gestion, 2001Title translated: Le périple de l'apprentissage le cap sur l'excellence.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 12S893l] (3).
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18.
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Implementing the social union framework agreement : a learning and reference tool
by MCLEAN, John | DINSDALE, Geoff. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : Canadian Centre for Management Development/Centre Canadien de Gestion, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.01M4788i] (3).
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19.
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Citizen-centred service : responding to the needs of canadians
by Canadian Centre for Management Development. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Ottawa : The Learning Centre, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 353.48 C21258c] (1).
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20.
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Governance in a changing environment
by . Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Québec : Canadian Centre for Management Development / Centre Canadien de Gestion, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.07G7211gc] (1).
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