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1.
Public service and market mechanisms : competition, contracting and the new public management

by Walsh, Kieron.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : St. Martin's, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19W225p] (1).

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2.
Responsive government : service quality initiatives

by Symposium on Service Quality Iniatives Paris 07-08 nov. 1994 | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD/PUMA, 1996Title translated: L'Administration a L'Écoute du Public; initiatives relatives à la qualité du service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S98912r] (1).

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3.
In search of results : performance management practices

by Helgason, Sigurdur | Shand, David | Leconte, Hélène | Jacqmin, Claude | Bouckaert, Geert.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.3125 H4749s] (2). On order (1).

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4.
Decentralising public service management

by Pollitt, Christopher | BIRCHALL, Johnston | PUTMAN, Keith.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Houndmills : Macmillan, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.13P775d] (1).

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5.
Competititon and inequality : evidence from the english national health service 1991-2001

by COOKSON, Richard | DUSHEIKO, Mark | HARDMAN, Geoffrey | MARTIN, Stephen.

Source: Journal of Public Administration Research and Theory - JPARTMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Cary : Oxford University, july 2010Availability: No items available

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6.
Saúde no Reino Unido e no Brasil : contrastes e desafios

by GONÇALVES, Anderson Ricardo Roman.

Source: Ideias em GestãoMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Brasília : Faculdade AIEC, jul. 2011Online access: Acesso | Acesso Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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