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1.
Quality improvement in european public services : concepts, cases and commentary

by Bouckaert, Geert.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : SAGE, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19Q15q] (1).

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2.
La modernización del sector público desde una perspectiva comparativa : conceptos y métodos para evaluar y premiar la calidad en el sector público en los países de la OCDE

by LÖFFLER, ELKE.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Madrid : MAP/INAP, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.001INAP 8] (2).

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3.
In search of results : performance management practices

by Helgason, Sigurdur | Shand, David | Leconte, Hélène | Jacqmin, Claude | Bouckaert, Geert.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.3125 H4749s] (2). On order (1).

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4.
Citizens and the new governance : beyond new public management

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Amsterdam : IOS Press, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.09C5812cn] (1).

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5.
Cutting red tape : administrative simplification in the Netherlands / Dirigido por Josef Konvitz

by OLSEN, Flemming Norling.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Danvers : OECD, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11O522c] (1).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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