Enap Search for 'an:13272 and su-to:Engenharia Reversa'

Reporting Practices :

By WALLACE, Wanda. 2000

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Competency management in the British civil service

By Horton, Sylvia. 2000

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An overview into the concept of partnering

By NAOUM, Shamil. The International Project Management Association, 2003

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Challenges in costing health care services :

By NORTHCOTT, Deryl. 2002

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Disney`s vision helps carers

By SCHUELER, Judy. 2001

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Evaluating best value through clustered benchmarking to UK local government :

By McADAM, Rodney. 2002

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Desenvolvimento gerencial no setor público :

By HALL, Donald. Brasília : ENAP, 2002 . 98 p.

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Gestão empresarial :

By FERREIRA, Ademir Antonio. Sao Paulo : Pioneira, 1997 . 256 p.

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PRO-REG :

Brasília : Semear, 2010 . 252 p. 9788563470058

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Good practices in citizen-centred service

By BLYTHE, D. Marie. Ottawa : Canadian Centre for Management Development, 1999 . 176 p. 0662276868

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Gestão e organização no capitalismo globalizado :

By HELOANI, José Roberto. São Paulo : Atlas, 2003 . 240 p. 8522434468

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Gestao para a excelencia :

Rio de Janeiro : Qualitymark, 1997 . 192 p.

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Managing quality

By DALE, Barrie G. Malden, MA : Blackwell Publishers Inc, 1999 . 471 p.

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Benchmarking for best practices in the public sector :

By KEEHLEY, Patricia . San Francisco : Jossey-Bass, 1997 . 251 p. 0787902993

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Handbook of human resource management in government

San Francisco : Jossey-Bass, 1998 . 705 p. 0787940992

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Indicadores de qualidade e do desempenho :

By TAKASHINA, Newton Tadachi. Rio de Janeiro : Qualitymark, 1996 . 100 p.

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Performance measurement and evaluation

London : SAGE ; Open University, 1995 . 342 p.

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Administracao de carreira :

By Dutra, Joel Souza. Sao Paulo : Atlas, 1996 . 172 p.

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Benchmarking :

By CAMP, Robert C. Sao Paulo : Pioneira, 1998 . 250 p.

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Reengenharia :

By LOBOS, Julio A. Sao Paulo : Instituto da Qualidade, 1994 . 221 p.

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Reengenharia na prática :

By CRUZ, Tadeu. Sao Paulo : Atlas, 1995 . 142 p.

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Performance management in government :

Paris : OECD, 1996 . 109 p. 9264152903

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Performance measurement in government :

Paris : OECD, 1994 . 91 p. 9264143025

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Benchmarking, evaluation and strategic management in the public sector

Paris : OECD, 1997 . 122 p.

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Analyse comparative, evaluation et gestion strategique dans le secteur public

Paris : OECD, 1997 . 126 p.

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Tools for innovators :

By Cohen, Steven. San Francisco : Jossey-Bass , 1998 . 213 p.

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Balanced measures for strategic planning :

By MONAHAN, Kathleen E. Virginia : Management Concepts, 2001 . 235 p. 1567260969

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The importance of being modern :

By LODGE, Martin. Philadelphia, PA : Routledge, 2005

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Benchmarking as a tool of strategic management

By PRASNIKAR, Janez. UK : Routledge, 2005

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EU social-policy governance :

By EDQUIST, Kristin. New York, NY : Routledge, 2006

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Europeanization through its instrumentation :

By BRUNO, Isabelle. New York, NY : Routledge, 2006

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A four-level learning organisation benchmark implementation model

By PHILLIPS, Bryan T. West Yorkshire, England : MCB University Press, 2003

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Reengenharia e transformação - por onde começar?

By GOVILLART, Francis J.. São Paulo : FGV, 1995

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Collaborative learning and development :

By MISTRY, Virendra. Bingley, UK : Emerald, 2010

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