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Application of the total quality management approach in a Spanish retailer : the case of Mercadona

by CALLEJO MIGUEL, Blanco | BRONCANO SANTIAGO, Gutierrez.

Source: Total Quality Management & Business ExcellenceMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Oxfordshire : Routledge, Nov./Dec. 2010Availability: No items available

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2.
Análisis de la relación de las universidades con sus stakeholders en Internet

by GAETE QUEZADA, Ricardo.

Source: Revista Venezolana de Gerencia - RVGMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Maracaibo : Universidad del Zulia (LUZ), enero-marzo 2012Online access: Acesso Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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