| 000 | 01844nam a2200397uu 4500 | ||
|---|---|---|---|
| 001 | 825 | ||
| 003 | OSt | ||
| 005 | 20240208062537.0 | ||
| 008 | 001013s2000 xx ||||g| |0|| 0 eng d | ||
| 020 | _a0787902993 | ||
| 090 |
_a2.01 _bK262b |
||
| 100 | 1 |
_aKEEHLEY, Patricia _95473 |
|
| 245 | 1 | 0 |
_aBenchmarking for best practices in the public sector : _bachieving performance breakthroughs in federal, state, and local agencies |
| 260 |
_aSan Francisco : _bJossey-Bass, _c1997 |
||
| 300 | _a251 p. | ||
| 490 | 0 | _aThe Jossey-Bass Public Administration | |
| 505 | 8 | 0 |
_t1 - Preparing for benchmarking _t1 - Understanding best practices _t2 - Benchmarking to identify best practices _t3 - Assessing organizational readliness for benchmarking _t4 - Selecting practices to benchmark _t2 - Conducting benchmarking to adapt and implement best practices _t5 - The benchmarking process step by step _t6 - Building benchmarking teams and political support _t7 - Finding a best practice partner _t8 - Maximizing the relationship with your partner _t9 - Analyzing the research and selecting best practices to adapt _t10 - Adapting and implementing best practices _t11 - Sustainig lasting performance improvements _t3 - Benchmarking resources |
| 650 | 4 |
_aEngenharia Reversa _913272 |
|
| 650 | 4 |
_aGerente _912061 |
|
| 650 | 4 |
_912235 _a Setor Público |
|
| 650 | 4 |
_aAdministração Federal _912022 |
|
| 650 | 4 |
_912199 _a Administração Estadual |
|
| 650 | 4 |
_aAdministração Regional _912242 |
|
| 650 | 4 |
_aAgência _912108 |
|
| 650 | 4 |
_aImplementação _912939 |
|
| 650 | 4 |
_aTécnica Administrativa _912835 |
|
| 650 | 4 |
_aQualidade Total _913039 |
|
| 651 | 4 |
_aEstados Unidos _912942 |
|
| 700 | 1 |
_aMEDLIN, Steven _913436 |
|
| 700 | 1 |
_aMACBRIDE, Sue _913437 |
|
| 700 | 1 |
_aLONGMIRE, Laura _913438 |
|
| 942 | _cG | ||
| 998 |
_a20001013 _bMaria _cMaria do Carmo |
||
| 998 |
_a20130114 _b1039^b _cIsabel |
||
| 999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c1014 _d1014 |
||
| 041 | _aeng | ||