000			01440naa a2200181uu 4500
001			10596
003			OSt
005			20190211155114.0
008			030130s2005 xx ||||gr |0|| 0 eng d
100	1		_aNYHAN, Ronald C _97836
245	1	0	_aChanging the paradigm : _b
260			_c2000
520	3		_aThis article explores the feasibility of a trust-based organizational paradigm as a new model for public sector management. A conceptual model is developed from a literature review of more than 100 journal articles and books. The author proposes that participation in decision making, feedback from and to employees, and empowerment of employees lead to increased interpersonal trust (between supervisor and employee)in a public organization. The article further hypothesizes that these trust-building practices between supervisors and workers can lead to increased productivity and strengthened organizational commitiment. The conceptual model is empiracally tested using as a case study both structural equation modeling and data from a municipal government. The analysis demonstrates that the trust-based model is a viabel paradigm for increasing interpersonal trust, organizational commitment, and productivity in the public sector
773	0	8	_tThe American Review of Public Administration _g30, 1, p. 87-109 _d, 2000 _w
942			_cS
998			_a20030130 _bCassio _cCassio
998			_a20060721 _b1435^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c10722 _d10722
041			_aeng