000 | 00815naa a2200181uu 4500 | ||
---|---|---|---|
001 | 10848 | ||
003 | OSt | ||
005 | 20190211155211.0 | ||
008 | 030206s2005 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aMON, Lorri _97337 |
|
245 | 1 | 0 | _aDigital reference service |
260 | _c2000 | ||
520 | 3 | _aAs agencies increasingly provide via the Internet and government documents migrate to online Web sites, government service providers face a growing problem of how manage high volumes of public questions sent to government Web sites by e-mail. This article focuses on the increasing public demand for digital references services | |
773 | 0 | 8 |
_tGovernment Information Quartely _g17, 3, p. 309-318 _d, 2000 _w |
942 | _cS | ||
998 |
_a20030206 _bLucima _cLucimara |
||
998 |
_a20060728 _b1146^b _cQuiteria |
||
999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c10972 _d10972 |
||
041 | _aeng |