000 00683naa a2200193uu 4500
001 10874
003 OSt
005 20190211155217.0
008 030206s2005 xx ||||gr |0|| 0 eng d
100 1 _aMcKevitt, David
_919863
245 1 0 _aThe role of the citizen-client in performance measurement :
_bthe case of the Street Level Public Organization(SLPO)
260 _bSAGE Publications,
_c2000
700 1 _aMILLAR, Michelle
_97224
700 1 _aKEOGAN, Justin F
_919864
773 0 8 _tInternational Review of Administrative Sciences
_g66, 4, p. 619-636
_dSAGE Publications, 2000
_w
942 _cS
998 _a20030206
_bCassio
_cCassio
998 _a20060728
_b1353^b
_cQuiteria
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c10998
_d10998
041 _aeng