000			01439naa a2200193uu 4500
001			11626
003			OSt
005			20190211155544.0
008			030228s2006 xx ||||gr |0|| 0 eng d
100	1		_aFELDMAN, Martha S _93424
245	1	0	_aManaging for inclusion : _bbalancing control and participation
260			_c2000
520	3		_aParticipation and control are both necessary in a democracy. In the two main models of public management, control trumps participation. The traditional model, Managing for Process, relies on centralized authority over process and emphasizes rules and regulations. The new model, Managing for Results, permits decentralized control over process but relies on centralized control of results. We propose a third model, Managing for Inclusion, which has the potential to balance participation and control. Our model permits decentralized control over both process and results and requires centralized control over the implementation of participation. The tools of empowerment, teamwork, and continuous improvement take on new meaning in this mode. We show how management toos such as training and rewarding can implement participation and control the process of inclusion
700	1		_aKHADEMIAN, Anne M _920381
773	0	8	_tInternational Public Management Journal _g3, 2, p. 149-167 _d, 2000 _w
942			_cS
998			_a20030228 _bLucima _cLucimara
998			_a20060328 _b1432^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c11749 _d11749
041			_aeng