000			01381naa a2200193uu 4500
001			11739
003			OSt
005			20190211155622.0
008			030312s2006 xx ||||gr |0|| 0 eng d
100	1		_aSCOOT, Patrick G _99725
245	1	0	_aThe influence of red tape on bureaucratic behavior : _ban experimental simulation
260			_c2000
520	3		_aUnderstanding how certain organizational and individual attributes shape responses to red tape is an area that has received little research attention. This study uses an experimental simulation to address these questions. It examines the effect of red tape upon tape upon the propensity to provide assistance to clients in a simulated public assistence agency. The findings showed that increasing levels of red tape produce in a corresponding reduction in benefits provided to clients, but that this relationship is strongly moderated by the respondents perceptions of clients. Clients perceived as more sympathetic consistenly received higher lelvels of benefits than those perceived as less sympathetic. Education and professional training also played role in influencing award decisions
700	1		_aPANDEY, Sanjay K _98096
773	0	8	_tJournal of Policy Analysis and Management _g19, 4, p. 615-633 _d, 2000 _w
942			_cS
998			_a20030312 _bCassio _cCassio
998			_a20060331 _b1545^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c11862 _d11862
041			_aeng