000			01659naa a2200301uu 4500
001			12092
003			OSt
005			20190211155747.0
008			030602s2006 xx ||||gr |0|| 0 eng d
100	1		_aJONES, Julian _95281
245	1	0	_aCritical competencies in virtual service webs
260			_bEuropean School of Management, _c2003
520	3		_aThis paper reviews Williamson`s transaction cost framework (Markets and Hierarchies - 1975) in light of new, and often location-independent influences to argue that conventional concepts including clustering, scale and scope economies and comparative advantage are becoming less clearly defined, and hence less useful in predicting industry structures in service transactions. Using a sample of service-based innovations, we describe how Williamson`s account omits the key role that underwriting plays in mobilising new web-based options. The resulting service web model provides a more complete account of the fragmentation of service chains arising from virtualisation and adds another dimension to discussion of comparative advantage conventionally focused primarily on goods exchanges
650		4	_aFirm Boundaries _917484
650		4	_aComparative Advantage _920577
650		4	_aOutsourcing _917443
650		4	_aGlobal Value Chains _920578
650		4	_aVirtualisation _920579
650		4	_aTransaction Costs _917481
650		4	_aServices _916542
650		4	_aGovernance _912406
700	1		_aBOWONDER, B _920580
700	1		_aWOOD, Douglas _920581
773	0	8	_tEuropean Management Journal _g21, 1, p. 48-61 _dEuropean School of Management, 2003 _w
942			_cS
998			_a20030602 _bKaren _cKaren
998			_a20060410 _b1652^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c12184 _d12184
041			_aeng