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040			_aBR-BrENAP _bPt_BR
041			_aeng
090			_a352.140942 _bK395m
999			_bPHL2MARC21 1.1
100	1		_aKerley, Richard _95514
245	1	0	_aManaging in local government / _cpor Richard Kerley. --
260			_aLondon : _bMacmillan , _c1994.
300			_a221 p. : _bil.
490	0		_aGovernment beyond the centre
505	8	0	_t- 1. Public management: fashion or fixture? _t- Managing public services - a phenomenon of this decade? _t- Public and private management - similar or different? _t- Managing in local government - is it different? _t- The environment. _t- The link between the organisation and the environment. _t- The structures and processes of the organisation. _t- A cross-part view. _t2. Local government: developments and trends. _tThe reasons for change. _t- Local government - as institution in decline? _t- Raising and spending money. _t- Some other influences on local government. _t- The changing user of public services. _t- 3. Managing services. _t- Who are the managers in local government? _t- The strategic managers. _t- The operational managers. _t- What do managers do when they manage? _t- The transition to management. _t- 4. Managing people. _t- Why are people important? _t- The impact of manager. _t- The paradox of managing people. _t- The changing personnel environment. _t- Action by the manager. _t- 5. Managing finance. _t- The financial function in local government. _t- Who does manage the money? _tWhat do managers need to know (1). _tWhat do managers need to know (2). _t- How must the organisation change? _t- 6. Managing competitively. _t- Background. _t- The development of competition. _t- The impact of competition - changes in the organisation. _t- The new skills of management in a competitive climate. _t- 7. Managing performance. _t- The background. _t- Performance trends in local government. _t- Some recent developments. _t- Performance indicators - background and reality. _t- What should the manager do? _t- 8. Users and consumers. _t- Citizens or consumers? _t- The citizen as consumer. _t- The consumer as citizen. _t- Some action to be taken. _t- 9. Managing members or members managing? _t- Who is elected? _t- What do councillors do? _t- A new working relationship? _t- The implications for management and managers. _t- 10. The future management of local government. _t- The future of local government. _t- The management of local government in the 1990s. _t- The future manager in local government.
650			_aAdministração Regional _912242
650			_912847 _aFinanças Públicas
650			_aCompetitividade _911999
650			_912780 _aServiço Público
650			_aCidadania _912902
650			_aConsumidor _916430
909			_a202404 _bMaria Luísa
942			_cG _2ddc